Musopia Support Team

Musopia does not have the ability to process refunds since all purchases are processed through your app store, unfortunately. To request a refund through Apple, follow these steps below: Go to App...

  Please report a song issue here at this link: https://justin-guitar.upvotyfeedback.com/?board=06530a02-7e06-483d-a7b2-6d5874ae24fe   You can also send the song title of the problematic songs via ...

App Stuck on Loading Screen – How to Fix It Sorry that you might be experiencing issues with the app not loading properly. Here are a few steps you can try to resolve the issue: 1. Reinstall the ap...

  The in-app purchases do not support the family share option at this moment, unfortunately.   One workaround for this is to log in using your Justin Guitar app account on different devices, howeve...

When you are in the song play screen, tap the Chord or the Strum button on the top of the screen and you will find the chord videos and strumming pattern of the selected song here.  - On the CHORD ...

You might have two accounts on one device and each has made a purchase, therefore you might have been double charged.If you are using an iOS device, unfortunately, Musopia does not have the ability...

  The Justin Guitar app and the justinguitar.com website work separately as they are provided by different platforms but don't share the same membership.  If you have subscribed to the app, and you...

  It is added to our roadmap this year to add the use of a capo, the transposition feature and the fingerpicking styles in the new song system.  Stay tuned!     Keywords: Capo, Key Change, Fingerpi...

You can select a song in the Home screen or search for a song in the Play tab to start playing.   In the song player screen, two-chord symbols (or bubbles) on a single row means, there is a strum p...

The tempo of the song can be adjusted by scrolling the tempo/bpm bar on the bottom right of the song play screen before the song starts. You can scroll backwards and forwards the songs by moving th...