Subscription
- How do I purchase and redeem gift cards?
- How can I create a Kala in-app account?
- How do I transfer my subscription to other devices of mine without paying again?
- How do I change my Kala app subscription plan (Android)?
- How do I change my Kala app subscription plan (iOS)?
- Can I share my Kala app subscription with my family?
App & Device
Cancellation & Refund
- How do I cancel the auto-renew of my Kala Ukulele subscription or 7-day trial?
- How do I cancel the trial or the auto-renewal of my Kala app subscription (Android)?
- How do I cancel the trial or the auto-renewal of my Kala app subscription (iOS)?
- How do I request for a refund of my Kala app subscription (Android)?
- How do I request for a refund of my Kala app subscription (iOS)?
- My Kala app account was double-charged. How do I get refund?
Lessons, Songs & Exercises
- How to understand the lesson structure? Where do I start?
- Can I search songs with chords?
- How do I add songs to my favourites playlist?
- In the song play screen, where do I find the chords and the strumming patterns?
- How to play chords and apply strumming patterns in the song sessions?
- How to adjust tempo when playing the songs?