App Account
- How can I create an in-app account?
- My account shows a different/unfamiliar email?
- What are the benefits of having a Justin Guitar app account?
- Can I use my login details on multiple devices at the same time?
- Are my log in details the same as the log in details from Justinguitar.com?
- Where will I be billed from when I auto-renew?
Subscriptions
- How Does Web Billing Work?
- How do I purchase and redeem gift cards and popular questions
- Should I cancel my yearly/monthly subscription before redeeming my lifetime gift card?
- I was not logged into an app account when I redeemed my gift card, how can I access my subscription?
- I pay monthly or yearly, can I access the strumming course?
- I have a subscription but the app can't recognise my account or purchase?
Payments
App & Device
Songs
- Song licenses not available in my region - Android
- Song licenses not available in my region - iOS
- Can I search or filter songs with chords?
- How to turn on or remove the vocal sound in the song player?
- How can I find the Simplified Backing Track in Practice Mode?
- How to adjust the song play tempo or to restart a song?
Lessons
- Where do I find the strumming course in the app?
- How does the strumming course differ from the regular learning path?
- What's the difference between the courses on the justinguitar.com website and this app?
- How to understand the lesson structure? Where do I start?
- Can I freely switch between Grades or jump across Modules?
- Is Grade 4 coming?