Cancellations & Refunds

How do I cancel my subscription?

To stop your subscription from renewing, just cancel auto-renewal at least 24 hours before your current period ends. This way, you won't be charged for the next period :)

You can manage your subscription here.

Can I get a refund?

We get it—sometimes things don't work out as planned. Here's our policy:

We generally don't offer refunds for subscriptions or one-off purchases (such as Lifetime access), except where required by law or in rare, exceptional circumstances.

Refunds aren't available for:

• Forgetting to cancel before renewal
• Accidental purchases
• Not realizing subscriptions auto-renew
• Choosing a plan without a trial period
• Simply not using the app

That said, we're human. If there's something genuinely unusual about your situation, please reach out to us here via [e-mail] and we'll review your case individually! 

Musopia Terms and Conditions

Purchased through Apple App Store?

Apple handles all billing for App Store purchases through its own system, which means we don't have access to your subscription or payment details. Because of this, we're unable to process refunds or cancellations for App Store purchases—only Apple can.

To request a refund from Apple:

• Visit Apple Support 
• Or call Apple's support number for your region :) 

We know this extra step is frustrating, and we're sorry we can't handle it directly. Apple's support team can help you sort things out.

Questions? We're here to help—just get in touch with our support team.