Musopia Support Team
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Activity overview
Latest activity by Musopia Support Team-
Musopia Support Team created an article,
How can I create a Music Theory app account?
If you’re a new user, you would have created an account when you first opened the app.If you’re an existing user who previously used the Justin Guitar Lessons & Songs app, you can sign in to the Mu...
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Musopia Support Team created an article,
Why do I need to use the same password for the Justin Guitar apps?
Both the Justin Guitar Lessons & Songs app and the Music Theory app use the same account system. This means your login details are shared between the apps.If you change or reset your password in on...
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Musopia Support Team created an article,
Wrong password
Both the Justin Guitar Lessons & Songs app and the Music Theory app use the same account system. This means your login details are shared between the apps.If you change or reset your password in on...
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Musopia Support Team created an article,
Does the app support baritone ukulele?
Yes. The app supports baritone ukulele.You can switch from standard ukulele mode to baritone mode in the tuner settings. Once baritone mode is enabled, the app will automatically switch to baritone...
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Musopia Support Team created an article,
Cancellations & Refunds
How to cancel my subscription?To stop your subscription from renewing, just cancel auto-renewal at least 24 hours before your current period ends. This way, you won't be charged for the next period...
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Musopia Support Team created an article,
My account shows a different/unfamiliar email?
You’re most likely signed in using Sign in with Apple or Google instead of an email login.When you use Sign in with Apple or Google, it may create a private relay email address for your account. Th...
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Musopia Support Team created an article,
How do I cancel the auto-renew of my Kala Ukulele subscription or 7-day trial?
Important: When you uninstall the app or delete your account, your subscription won't cancel. If you are canceling a 7-day trial, please do so at least 24 hours before it ends to avoid being charge...
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Musopia Support Team created an article,
Having Trouble Loading the App? Try These Fixes
App Stuck on Loading Screen – How to Fix It Sorry that you might be experiencing issues with the app not loading properly. Here are a few steps you can try to resolve the issue: 1. Reinstall the ap...
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Musopia Support Team created an article,
Can I use the app in landscape mode?
No, the app is currently designed to be used in portrait mode only. This layout provides the best experience for navigating lessons, interacting with features, and following along with exercises. W...
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Musopia Support Team created an article,
What is taught in each module?
Module 1: Know your notes. Learn and memorise the notes on the fretboard, especially on the E and A strings. In later modules, we’ll be using these notes to find movable chords all over the fretboa...