Musopia Support Team

It is worth noting that there are currently three different payment methods to purchase a subscription to the app, all three will be explained below and you should scroll to the section that relate...

App Stuck on Loading Screen – How to Fix It Sorry that you might be experiencing issues with the app not loading properly. Here are a few steps you can try to resolve the issue: 1. Reinstall the ap...

No, the app is currently designed to be used in portrait mode only. This layout provides the best experience for navigating lessons, interacting with features, and following along with exercises. W...

Module 1: Know your notes. Learn and memorise the notes on the fretboard, especially on the E and A strings. In later modules, we’ll be using these notes to find movable chords all over the fretboa...

It depends on your ability. The app is designed to take you from day 1 of music theory all the way to mastery, but we understand that some people may already have some base knowledge. If you’re com...

You can definitely get some use out of the app even if you’re just starting out, but to get the most out of it, we recommend reaching Grade 2 on the Justin Guitar Lessons & Songs App first. This wi...

If you have been double-charged, please send us a message directly through the app with screenshots of the receipts attached and we will advise you on how to receive a refund for one of these payme...

How you request a refund depends on where you originally purchased the subscription for the app. There are currently two payment methods to purchase the app and instructions to request a refund for...

There are currently two payment methods to purchase a subscription to the app, and the steps vary depending on whether you’re using Google or Apple. Please scroll to the section that corresponds to...

Not at the moment, the app is designed specifically for mobile devices and tablets, so you can learn on the go, anytime and anywhere. We understand that some users prefer larger screens, and we’re ...