If your subscription was purchased through Apple (iOS), we're unable to issue a refund ourselves from Musopia as all payments are processed by Apple. Please follow Apple's refund instructions here: https://support.apple.com/en-us/HT204084
If you were double-charged through any other payment method, please email us at justin.feedback@musopia.net and include screenshots of your receipts 😊
If you have been double-charged due to the introduction of the new strumming course whilst switching between monthly and yearly plans, please also contact us via justin.feedback@musopia.net so we can assist you.