Musopia Support Team
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Recent activity by Musopia Support Team-
Can I freely switch between Grades or jump across Modules?
There are no locked lessons as long as you have an active subscription: To swap between modules and lessons, you simply have to press the 'X' button in the top right-hand corner to be returned to...
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I have a subscription but the app can't recognise my account or purchase?
Restore purchases:To link existing purchase to a new account or found yourself lost full access somehow, please1. Open the latest Justin Guitar Lessons & Songs App2. Go to the Hamburge menu - Accou...
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Where will I be billed from when I auto-renew?
Your subscription will auto-renew from the original source of the payment. There are 3 ways to pay for the subscription (Website, Apple App Store and Google Play Store) and you're subscription wi...
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How to adjust the song play tempo or to restart a song?
The tempo of the song can be adjusted by scrolling the tempo/bpm bar before the song starts on the pause screen, or by swiping your finger up and down anywhere on the screen when playing the song...
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How can I change my app account email address?
To change your app account email address please follow the below advice :) Log into your current app account, press the menu button in the top-left-hand corner, click account, under your current e...
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How to understand the lesson structure? Where do I start?
By clicking the learn tab in the Kala app you will be displayed with a series of lessons and tips! The app’s learning content includes 21 modules, divided into sections:Ukulele Basics The Core Skil...
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How do I cancel the trial or the auto-renewal of my Kala app subscription (Android)?
You can follow these steps to quit the free trial, cancel the subscription auto-renewal or unsubscribe the subscription on your Android devices so as to ensure that the subscription is not renewe...
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Is my Android / iOS device or PC compatible with the app?
The app supports devices with Android OS higher than Android 7.0, your device must also have over 1GB of built-in RAM to be able to download the app from the Google Play Store. The lowest require...
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How do I change my subscription plan from Monthly - Yearly or vice-versa? (Android)
If you have paid for the yearly subscription but would like to change to monthly, or if you have paid for a monthly subscription but would like to change to yearly, you can follow these steps to ...
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In the song play screen, where do I find the chords and the recommended strumming patterns?
When you are on the paused song play screen, tap Strum on the right upper corner of the screen and you will find the suggested strumming pattern of the selected song here. Similarly, you can also p...