Musopia Support Team

If you’re a new user, you would have created an account when you first opened the app.If you’re an existing user who previously used the Justin Guitar Lessons & Songs app, you can sign in to the Mu...

Both the Justin Guitar Lessons & Songs app and the Music Theory app use the same account system. This means your login details are shared between the apps.If you change or reset your password in on...

How to cancel my subscription?To stop your subscription from renewing, just cancel auto-renewal at least 24 hours before your current period ends. This way, you won't be charged for the next period...

Important: When you uninstall the app or delete your account, your subscription won't cancel. If you are canceling a 7-day trial, please do so at least 24 hours before it ends to avoid being charge...

No, the app is currently designed to be used in portrait mode only. This layout provides the best experience for navigating lessons, interacting with features, and following along with exercises. W...

Module 1: Know your notes. Learn and memorise the notes on the fretboard, especially on the E and A strings. In later modules, we’ll be using these notes to find movable chords all over the fretboa...

It depends on your ability. The app is designed to take you from day 1 of music theory all the way to mastery, but we understand that some people may already have some base knowledge. If you’re com...

You can definitely get some use out of the app even if you’re just starting out, but to get the most out of it, we recommend reaching Grade 2 on the Justin Guitar Lessons & Songs App first. This wi...

If you have been double-charged, please send us a message directly through the app with screenshots of the receipts attached and we will advise you on how to receive a refund for one of these payme...

How you request a refund depends on where you originally purchased the subscription for the app. There are currently two payment methods to purchase the app and instructions to request a refund for...