How do I request for a refund of my Kala app subscription (Android)?

In case the subscription has happened in less than 48 hours, you can follow this link to request a refund from Google Play. (Link: https://support.google.com/googleplay/answer/7205930) 

You can also reply to us with your account email or transaction ID so we can look into the issue. Please follow these steps to find out your transaction ID:

• Navigate to Google (https://wallet.google.com/manage/) and log in to your account.

• Once logged in, browse for your purchase or use the search function to locate it.

• After finding the order, click on it to open the transaction details page for the order.

• Look on the right side of the page for a ‘Transaction’ code. This is the Transaction ID for your order.

Keywords: Refund, Android, Google